What is a managed service provider?
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.
What is your pricing structure?
If customer's are on a subscription plan they are billed a set rate every month which covers all their services. The monthly rate is determined by the quantity and type of equipment being managed.
If customer's purchase a one-time service they will be billed an hourly labor rate plus the cost equipment and/or licensing (if applicable). The number of hours needed to complete a job would be predetermined and submitting for the customer's approval prior to the commencement of any work.
Is there a minimum number of workstations you're willing to work on?
We have worked with clients who only had one computer and we've worked with others who had a thousand. No business is too small for our services!